Report: #631044

Complaint Review: Orkin Pest Control

  • Submitted: Thu, August 12, 2010
  • Updated: Wed, January 26, 2011
  • Reported By: Vanessa — Chicago Illinois United States of America
  • Orkin Pest Control
    1119 Glenrock Ave, Waukegan, IL 60085
    Waukegan, Illinois
    United States of America

Orkin Pest Control Orkin Pest Control Is a Rip Off Waukegan, Illinois

*UPDATE Employee: A few comments from an employee

Show customers why they should trust your business over your competitors...

I contracted with Orkin to eliminate mice, roaches and water bugs from my home. I am expecting Orkin to come out and do what I have ssen on Billy the Exterminator on A&E TV or The Verminators on Discovery Channel. The bugs and mice are making my life MISERABLE!

I asked them to BLAST the roaches and bed bugs and the service men half-a*s sprayed minimally..  They did not set traps. They put down poison the rodents don't touch.

They have lied twice to me telling me they are coming out to my home and they do not.

I have asked for my money back so I can call Terminix.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 08/12/2010 01:51 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 UPDATE Employee

A few comments from an employee

AUTHOR: Anonymous - (United States of America)

My name is Eric and I am a current employee of Orkin. I am certified in structural pest control and termite control. I would just like to make a few comments to this report.

First and foremost, while Billy the Exterminator can be entertaining to watch, his show is just that. Entertainment. Do not base your expectations for pest control on his show. Billy has gotten in trouble with the state Dept. of Agriculture on more than one occasion, and is an embarrassment to the Louisiana Pest Management Assoc. as far as pest professionals go.

Second, you mention water bugs (American Roaches) in one part of your complaint, then it changes to bed bugs. A bed bug problem is an entirely different treatment from american roaches and is not covered in general pest control. It is a very time consuming and involved treatment that costs considerably more money than standard pest control.

A roach infestation does not happen overnight, and it will not go away overnight. While I can't speak for other Orkin branches, it is not standard practice to put out rodenticide in a residential environment at our branch. We treat for mice and rodents through exclusion work and traps. It's called IPM (Integrated Pest Management)

As for the poor customer service and the technician not showing up to scheduled appointments, I think that is an issue that should be taken up with your local branch manager. While Orkin is very strict in the hiring process and takes great strides to hire honest and caring people, sometimes a bad one can slip through the cracks. I personally take great pride in what I do everyday and have a route full of happy customers that will gladly testify to the quality of Orkin's work and the people behind the red diamond.

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.