• Report: #468225
Complaint Review:


  • Submitted: Fri, July 10, 2009
  • Updated: Fri, July 10, 2009

  • Reported By:st. Petersburg Florida
orthowhite.com Boulder, Colorado U.S.A.

Orthowhite.comorthowhite I ordered a trial offer. Product is horrible. Canceled order. was charged afterward. Boulder Colorado

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I ordered a free trial offer from orthowhite.com for a teeth whitening system. The product was horrible. The mouth tray fit horribly, the product caused hypersalivation and stung my mouth. I ordered the product on June 29th. I recieved the product on July 2nd. I canceled my order on June eighth. The day after I cancel I saw a charge pending on my account in the amount of $78.41.

When I called the company I explained the situation. They refused to help in any way. The call representative was very rude, but agreed to have a supervisor call me back. When the supervisor returned my call I was met with yet another rude individual who refused to help me in any way. I informed her that I filed a dispute with my bank. The supervisor laughed. When I tried to get the address as to where I needed to return the product the supervisor hung up on me. I also believe that the company had caller id because they will not answer my phone calls.


st. Petersburg, Florida

This report was posted on Ripoff Report on 07/10/2009 09:24 AM and is a permanent record located here: http://www.ripoffreport.com/reports/orthowhite/boulder-colorado-80301/orthowhitecomorthowhite-i-ordered-a-trial-offer-product-is-horrible-canceled-order-was-468225. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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