Osterman Propane Price gouging Oakdale, Connecticut

Osterman Propane is the company from which I have been purchasing my heating fuel since 2002.  For the past two deliveries of fuel approximately one year ago, I was charged a staggering $4.999 per gallon.  Since I felt this price was exceptionally high, I asked a couple of friends to call Osterman to request a price per gallon quote.  Each was quoted a price of $2.399 per gallon.

I immediately called Osterman to complain and was told that due to my low consumption they were allowed to charge me the higher price.  I explained that my usage is low due to my inability to afford to use more and that I kept my thermostat between 50-60 degrees.  I also complained about the last delivery they made to my home as it was long before I needed a delivery.

I have now been unemployed for over six months and am in need of another delivery of fuel.  I called Osterman to get a quote of the price per gallon and was again quoted $4.999 per gallon.  I explained that I have been out of work for over six months and greatly resented being charged this price since my low consumption is simply due to my inability to consume a higher volume.

I was told this pricing is industry standard to which I voiced my extreme frustration as I am being billed more because essentially I am too poor to pay more.  Due to the current economy, there is no doubt I am not the only person in this situation.  I simply cannot accept that this is allowable.