• Report: #818540
Complaint Review:

Osterman Propane

  • Submitted: Thu, January 05, 2012
  • Updated: Thu, January 05, 2012

  • Reported By: Linda — Groton Connecticut United States of America
Osterman Propane
7 Enterprise Lane Oakdale, Connecticut United States of America

Osterman Propane Price gouging Oakdale, Connecticut

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Osterman Propane is the company from which I have been purchasing my heating fuel since 2002.  For the past two deliveries of fuel approximately one year ago, I was charged a staggering $4.999 per gallon.  Since I felt this price was exceptionally high, I asked a couple of friends to call Osterman to request a price per gallon quote.  Each was quoted a price of $2.399 per gallon.

I immediately called Osterman to complain and was told that due to my low consumption they were allowed to charge me the higher price.  I explained that my usage is low due to my inability to afford to use more and that I kept my thermostat between 50-60 degrees.  I also complained about the last delivery they made to my home as it was long before I needed a delivery.

I have now been unemployed for over six months and am in need of another delivery of fuel.  I called Osterman to get a quote of the price per gallon and was again quoted $4.999 per gallon.  I explained that I have been out of work for over six months and greatly resented being charged this price since my low consumption is simply due to my inability to consume a higher volume.

I was told this pricing is industry standard to which I voiced my extreme frustration as I am being billed more because essentially I am too poor to pay more.  Due to the current economy, there is no doubt I am not the only person in this situation.  I simply cannot accept that this is allowable.

This report was posted on Ripoff Report on 01/05/2012 02:50 PM and is a permanent record located here: http://www.ripoffreport.com/reports/osterman-propane/oakdale-connecticut-06370/osterman-propane-price-gouging-oakdale-connecticut-818540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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