• Report: #1065296
Complaint Review:


  • Submitted: Mon, July 08, 2013
  • Updated: Mon, July 08, 2013

  • Reported By: Bernie — Langley British Columbia
330-west 38th Street Suite 202 New York, New York USA

otel.com Charged me Euros instead of US dollars as promised New York New York

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I booked a room at the St Regis hotel in Florence from July 2nd to July 10th , 2013. The otel.com site showed US dollars at all times. They advertized $540 US per night for which I agreed to from July 2nd to July 9th, but they charged my credit card in Euro's., which is 40% more.. On the confirmation after I was very clear I wanted the first night to be July 2nd, the confirmation came back July 2nd to July 9th. I immediately tried to reach them but could not so booked another night for July  10th thinking I could straighten it all out later, was I ever wrong. When you try to call them it says number is no longer in service and when you e mail them you get no response. This is clearly a company that rips people off and I am pissed. How dare they. 

This report was posted on Ripoff Report on 07/08/2013 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/otelcom/new-york-new-york-10018/otelcom-charged-me-euros-instead-of-us-dollars-as-promised-new-york-new-york-1065296. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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