Our Campus Market Daughter did not receive college welcome gift basket. Very poor customer service. **Author of this Report is NOT CONFIRMED** 

 First time college parents beware of this company. They will send you marketing materials that will feel like they are associated with your college and they our not. I am embarrassed to admit my husband and I fell for their gift baskets offer. The business promised 5 gift baskets which all include handwritten notes from the parents that are sent throughout the year. Sounds great right? How convenient for us working parents. Plus they mentioned how everyone gets them so you don't want your student to miss out. Well the first basket never arrived. The good news is she didn't notice because absolutely no one else got one. I spent a long time in queue with their call center who promised to send it again. Nothing came. I spent another hour calling again and was told it would come the following week. 1 month into school. I ended up cancelling everything. Too much effort. I am sad they would not return our handwritten letters we wrote. You can buy gift baskets from Amazon or Walmart with guaranteed 2 day shipping. Poor execution and poor customer service is what kills these companies. When will they learn.