ourtime.com people media, match.com my account was renewed without my permission. i contacted ourtime.com and told that they would not negotiate a settlement dallas Texas

i signed up for ourtime in feb 2013. i did not like their product and wanted to cancel. in september 2013 they renewed my account without my permission. i called them and they would not refund, so i accepted that fact, but i did ask them not to renew me again. even though my account was inactive i contiuned to receive emails from them. three days ago i received an email and it pissed me off. i went to the website to see what was going on and remove as much of my information as possible. a day letter they automatically renewed me for one year. i called their customer service today and got the same run around, no refund.i have asked my bank not to pay for their poor product and services.