Complaint Review: Overnight Genius - Boulder Colorado
- Overnight Genius 6899 Winchester Circle, Suite 103 Boulder, Colorado U.S.A.
- Phone:
- Web:
- Category: Bait-and-Switch
Overnight Genius ,Overnight Genius Stole My Money From My Bank Account Boulder Colorado
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Overnight Genuis had a free trial for a cd that I participated in. I signed up, payed the shipping and handeling and then received my cd over a week later. (which already cut into the free trial time period). I canceled my free memebership and well within the cancellation period. Their customer service department e-mailed me the RMA number to send back the product. I did this and they still charged $78.23 to my checking account. I called thinking it was a mistake and they would reimburse me, however, I was the one mistaken.
They stated that they never received the product back and I am responsible for the $78.23. I asked to speak to a supervisor for further assistance and I was placed on hold and then transferred many minutes later to another customer service rep. who told me the same thing.
I am very upset that companies are able to fraud consumers out of money this way. No one does anything. I should never of been charged after cancelling!
Katie m
baltimore, Maryland
U.S.A.
This report was posted on Ripoff Report on 08/20/2008 09:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/overnight-genius/boulder-colorado-80301/overnight-genius-overnight-genius-stole-my-money-from-my-bank-account-boulder-colorado-364897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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