• Report: #332496
Complaint Review:

Overnight Prints

  • Submitted: Wed, May 14, 2008
  • Updated: Wed, May 14, 2008

  • Reported By:New York New York
Overnight Prints
2929 Magazine Street, Louisville KY 40211 Nationwide U.S.A.

Brett Heap, CEO, Overnightprints.com Aka Print Fulfillment Services terrible job Main Location Is Louisville KY Kentucky

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I've used them twice, for 4 x 6" postcards, to announce exhibitions of my photographs. The order for the first exhibition was okay. The 2nd order was printed but they lost it (2000 cards) so they reprinted it. When I finally got the postcards - they were horrendous and unusable. Had to go elsewhere to meet the deadline.

Customer Service wouldn't give me the CEO's name.

Googling came up with many other dissatisfied customers who mentioned they couldn't locate the CEO. I located that info - and would like to share it. Although the address on their website is in Santa Ana, CA 92705, better contact info is:

Brett Heap
Print Fulfillment Services
2929 Magazine Street
Louisville, KY 40211

There is a Brett Heap with a Facebook account but don't know if it's the same one.

New York, New York

This report was posted on Ripoff Report on 05/14/2008 03:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/overnight-prints/nationwide/brett-heap-ceo-overnightprintscom-aka-print-fulfillment-services-terrible-job-main-loca-332496. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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