Complaint Review: Overstock.com
- Category: On-Line Stores
Overstock.com Shredded Merchandise! Www.overstock.com Extremely poor policies make customer service a dissatisfactory experience Internet
In order to have that single bath towel replaced, Overstock requires I return the entire set (at my expense) and engage in procedures to initiate a return AFTER they receive my merchandise.
I question any company that forces you to expend additional time, money, and effort to obtain what you've already purchased.
Having done several thousand dollars worth of business with overstock.com in the past, this transaction guarantees I won't be dealing with them again.
Extremely poor policies make customer service a dissatisfactory experience.
This report was posted on Ripoff Report on 12/22/2005 12:32 AM and is a permanent record located here: http://www.ripoffreport.com/reports/overstockcom/nationwide/overstockcom-shredded-merchandise-wwwoverstockcom-extremely-poor-policies-make-custome-168939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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