Complaint Review: Owen mortgage18007462936 - Nationwide
- Owen mortgage18007462936 Nationwide USA
- Phone: 18007462936
- Web:
- Category: Mortgage Companies
Owen mortgage18007462936 Ocwen Escrow nightmare Nationwide
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Owen bought my mortgage 12 months ago. Our financial institution had escrowed taxes and homeowner insurance into our payment. This taxes were paid ontime, but we received a late notice regarding homeowners policy. We promptly notified mortgage company and were assured this matter would be rectified quickly. We personally contacted insurance company and requested an extention on our behalf which greatfully we were granted. We repeated the phone call to Owen and were told the escrow account had been set up incorrectly and would be corrected iand the insurance bill would be paid in 3-5. Business days. Several days later on the final day ou our requested extention, we called again and were told to request another extention and the insurance company could re-write the policy if we were indeed cancelled. after being shuffled through four employees, and over 95 minutes on the phone I continue to speak with a "third party Insurance Department Manager." The third party escrow company is named Southwest Business Corp. 1-866-317-7661. Finally after 120 minutes on the phone I have a Manager that will print a check, send it FedEx to ins company and personally talk to insurance representative. I hope asked if my conversation was still recorded, they responded yes. I strongly suggested it be reviewed and their Team be educated.
This report was posted on Ripoff Report on 12/29/2014 12:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/owen-mortgage18007462936/nationwide/owen-mortgage18007462936-ocwen-escrow-nightmare-nationwide-1198189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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