Report: #820989

Complaint Review: Pacino's Barber Shop

  • Submitted: Tue, January 10, 2012
  • Updated: Thu, November 08, 2012
  • Reported By: Stanley (like the power drill) — Greenacres Florida United States of America
  • Pacino's Barber Shop
    3095 S Military Trail
    Lake Worth, Florida
    United States of America

Show customers why they should trust your business over your competitors...

     Pacino's Barber Shop is by FAR the WORST barber shop I have EVER been in!  I wouldn't have even gone into this place if I didn't need a quick haircut for a date that I had the other night.  My usual barber shop was booked full, so I had to opt for another shop close by.  And so the nightmare begins...    

     I walked into the door to Pacino's and the first thing I could tell was how ghetto the place looked.  There were thugs surrounding me!  People wearing big gold chains, bandanas, gold grills, and some were also not even wearing a shirt! 

     The next thing I heard was arguing over who was going to be cutting my hair.  I swear, I thought a fight was going to break out between the employees! 

     Finally, a skinny little guy with a funky, messed up hair-cut stepped up and said, and I quote, "Nah, nah... he's mine n***a!"  Yes, he used the term "n***a"!  I couldn't believe what I had heard come out of his mouth.  I, for one, cannot stand that slur, whether it was being used as a slur or not!  Totally unprofessional!  He also had a very soft, feminine voice with an exaggerated New York accent, another thing I can't stand.

     He then introduced himself as "Eric", and gave me his card, which said "Pacino's C.E.O." on it, so I assumed this was the owner of the shop.  He sat me down in his chair and then said "what kind of cut you want, n***a?"  Once again, now he's calling ME a "n***a", which is absolutely disgusting.  I told him please don't call me that, and I described the haircut I wanted.  He, yet again, said "Yo, n***a, dat sounds whack.  I'll cut you another way."  

     He started cutting my hair, and the only conversation going on in the shop is him blatantly insulting and making fun of the previous customers who had just stepped out of the shop.  "Yo, what's wrong wit dat kid's face, n***a?"  he'd say.  "Dat kid look like he retarded or has down syndrome or something."  As disgusting as it sounds, this is how this guy was talking.  Completely ghetto!  I couldn't believe how many customers he was making fun of after they had left the shop!  He'd say to his employees "yo, dat n***a be drivin' an old-a*s Chevy.  He must be broke!"  He'd also make fun of how much the people would tip.  

     Anyway, as I was getting my hair cut, several times I felt very sharp digging into the side of my head.  It felt like Edward Scissorhands was cutting my hair!   He kept taking very long breaks so he could use his cell phone.  This hair cut turned into over an hour of misery!  Finally, when he was almost done, he asked me, "yo n***a, you want your scribe in da back?"  I was like "huh?  My scribe?"  He said "yeah, you want me to edge letters in da back?", as he then showed me a picture of a guy who had his initials etched in the back of his head.  "No thanks, just finish up", I said, trying to sound annoyed.  Eric then said "oh so it's like dat, n***a?"  I had no clue what this clown was talking about.  He finally finished my hair, brushed me off, and stood me up.  

     As I stood and looked into my reflection in the mirror, I couldn't help but notice that this was the worst haircut I've ever received.  "You gotta be kidding me!", I said to him.  I had the worst bowl-cut you've ever seen.  It could only be compared to Moe from the Three Stooges.  I told him I want it fixed.  He then got so mad, he threw me back in the seat and said "you know, you're cutting into my next client's time, n***a."  I once again told him, with a stern warning this time, not to use that racial slur in my presence again.  

     He was so frustrated and upset, I thought he was going to cry.  There was really nothing he could do to fix my hair, except to simply shave my head.  So, to make a long story short, he ended up shaving my head like Mr. Clean.  I couldn't believe this idiot.  I had cuts and scrapes all over my head, not-to-mention the worst razor-burn you've ever seen.  

     What made me the most angry is when he told me the price.  "Ok, that's a Benny and you good, playa", he said.  "Huh?" I said.  "Just a benny, soldja" he said.  He was now calling me "soldier" in his ghetto slang.  I asked him again "how much is it?"  He then got mad and yelled "I SAID 100 BUCKS!  HOW MANY TIMES I GOTTA SAY IT?!"  After asking him how he figures that the price was 100 bucks, he cut me off and said "you see dat, n***a?", pointing up to a picture of him on the wall, standing next to what appeared to be Puff Daddy Sean Combs.  "I cut Puffy, n***a", he said.  "My cuts are 100 cause dat's what they are" he said.  The education level on this clown was that of a 4th-grader living off the streets of south Chicago.  "I cut all deez peeps", he said, pointing at all the other celebrities dispersed in pictures throughout the barber shop.  

     After arguing with him for several minutes, I felt it was worth it to just give him his 100 bucks and leave.  Knowing that it cost me 100 bucks never to see that scumbag again would be well worth it.  I gave him a crisp, brand-new 100-dollar bill and I told him to shove it.  As I was heading out the door, he stopped me and said "yo, n***a you ain't gonna give no tip?!  Dat's an INSULT, n***a!  I'm da owner of dis mug!"  He then said "I'll be seein' you, n***a!", as if to warn me I was going to get jumped by him and his scumbag barber shop posse or something.  

     I will tell you this... it was WELL worth giving Eric Roa 100 bucks so I never have to see that piece of trash again.  That barber shop is the biggest dump in Palm Beach County!
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This report was posted on Ripoff Report on 01/10/2012 11:45 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Is this a Joke ???

AUTHOR: Kyle - (United States of America)

First off I've been a client at Pacinos Barbershop for almost 10 years.  I religiously get a hair cut once every two weeks and have always felt comfortable every time I've been there.  As far as the owner is concerned, he's a very polite guy.  I barely see him at the shop and from what the employees told me, he's always traveling working with artists in the industry.  

He hasn't cut hair in the shop for years, so this report about him cutting a client makes no sense.  I've interacted with the owner on several occasions and he has never spoke like that to anyone in the barber shop.  Especially when a female (mother) comes in with her son, he has made sure they have a seat and greets them politely.  

I was googling his name to find out videos of him traveling with celebrities and came across this report, which should definitely be taken down.  In a way, I feel offended because not only do I get my haircut there, I also took my son to get his first haircut there.  I honestly feel this report was made by an angry ex employee or just someone who has it in for the owner.  

Its sad that someone would take the time out of their day to make up these ridiculous lies.  If anyone would like to see his real story, check out his website  This was the site I was looking for initially.

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#2 Consumer Comment

How unprofessional...

AUTHOR: Lorenzo - (United States of America)

So, as a "consumer", you're defending this barber shop owner with calling people "n***a"?  I can't even imagine an owner doing that.  That is by far the most unprofessional thing I've ever heard.  I, for one, am a n*g myself.  If I would've been there to hear that little pipsqeak say "n****r" or "n***a", in whichever way he meant it, I would've broken both of his arms.  How this guy has a business after 12 years baffles me.
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#3 Consumer Comment

In Regards To Pacino's Barbershop

AUTHOR: PCruz1970 - (United States of America)

         Not me because whoever is in charge actually had the courage to put it up, you're still an a** to talk about someone & make lies about someone you know nothing about, so deal with it! Because you know d**n well you made up that whole story!
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#4 Consumer Comment


AUTHOR: Flynrider - (USA)

   Now who looks like an a*s?
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#5 Consumer Comment

In regards to Pacino's Barbershop

AUTHOR: PCruz1970 - (United States of America)

        How convenient that you let this comment post but you didn't post mine up defending Eric Roa... Double Standard!!
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#6 Consumer Comment

In regards to the report on Pacino's Barbershop

AUTHOR: PCruz1970 - (United States of America)

         Obviously the person that wrote that story had nothing better to do but to fabricate a bunch of crap that never really happened! I can confirm that Eric "Pacinos" Roa does not operate business like that in the way this individual described for the fact that at one point I worked with the man & I've seen how he conducts his business, futher more I've seen his barbershop! Now probably the only thing that he was accurate in is the "N" bomb being used but not as often as he made it to look, but coming from him he wouldn't know anything about the way of the word on the street or how it's used for what it means, that's just the way street people talk in general! It's not meant to be disrespectful to the other individual when they say that, it's just another way of saying "my boy" or "my buddy". But when you get ignorant individuals like this guy who doesn't understand the language or the meaning, the first thing they want to do is label you & just assume you're just another dumb guy on the street trying to make a buck!

         Now I would suggest to this man that if you want to make up stories, write fairy tale books you will make more money that way! Don't go hating on a man that has worked hard for his business & kept in running for 12 years just because you're not as successful, that just makes you look like an a*s! I've worked with him & I can honestly say he's successful because he's worked hard at it, he wasn't given anything! So if you ensist on trying to down people like him be my guest but it's only going to back fire because I can assure you this will only make him that much popular in the business of barbering, so shut the hole under your nose & keep it moving! Go do something contructive with your life like give back to your communitty instead of walking around like someone shoved an umbrella up your a*s & opened it!
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#7 Consumer Comment

VERY accurate.

AUTHOR: high rollin ryan - (United States of America)

Although I think the author did get a little cute with this story, I think it's a very accurate story of what goes on in that shop.  I got my hair cut in that shop and experienced an eerily familiar situation.  Everyone in the shop talked ghetto-slang, from the customers to the employees to the owner.  The owner seemed to be the worst one!  I believe his name is Erich.  Rumors are that he runs an underground drug business in that shop, which seemed believable based on the clientele there.  I even saw a customer wearing a tank-top, with his basketball shorts hanging so low they were basically around his knees, with a set of brass knuckles in his pocket.  He kept pulling it out and showing the guy next to him.  Had I not desperately needed a hair cut for an interview I had within the next 3 hours, I would've turned around and walked out.  What made me mad was Erich, the owner, received a tip of $10 from someone, and when that customer left the shop Erich started immediately bashing him.  "That n***a only gave me 10 bucks!", he screamed so the entire shop could hear him.  What confused me was that the client was WHITE and he was calling him that nasty word.  I'm really glad someone wrote a ripoff report on this place because, bottom line, it's ghetto!   
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