Complaint Review: Palisade Collections Inc - Duluth Georgia
- Palisade Collections Inc 2425 Commerce Ave Ste 10 Duluth, Georgia U.S.A.
- Phone: 800-727-3572
- Web:
- Category: Credit & Debt Services
Palisade Collections Inc (creditor ATT) Ripoff! Collections Scam. Negative Item on Credit Report. I am having Experian dispute this. Duluth Georgia
Palisade Collection Agency investigation Fox6 news investigative reporter John Mattes exposes Palisade like others exposed on Rip-off Report that sends out collection notices for alleged nonexistent bills threatening to ruin your credit. This Video link will better educate consumers about these types of Collection Notices.
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This company is VERY suspicious. When a negative item, $36 charge from Palisade (creditor ATT), showed up on my report, I knew I did not owe ATT any money - I never even had service with them. The credit bureau (Experian) was unable to provide any phone number for Palisade, so I looked them up here on the reports.
When I contact the first 1-800 #, I received an anonymous answering system and an anonymous rep with a strong foreign accent. She claimed I needed to contact a different phone number for "my account".
When I contacted the alternative number (listed in my report here), I spoke with another man, who at first seemed friendly but was NOT able to provide me any assistance. I have worked with collections agencies closely before, for our own company's use, and I know how they work.
This rep was NOT acting like a typical collections firm. He claimed I needed to send documents TO THEM to prove that I did not owe the money. I told him the account never existed, I didn't owe anyone anything - how was I supposed to send documents for something like that? Isn't that THEIR job - to send me proof of invoices, collections letters, etc.?
He claimed that they sent me a collections notice *1* time only to an old apartment address from 6 or so years ago and that is their only obligation. What? If you have access to my credit history, how can you only have one address on file for me?
He then changed his story a couple of times, in an effort to confuse me. He tried to say I could, for example, contact ATT and provide proof that there was no such account. I told him fine if that was necessary I would contact ATT - then he suddenly said no I couldn't contact them because they sold the account to them and ATT would not help me directly. I told him that none of this made sense and he hung up on me!
I am having Experian dispute this for me (by law, they must verify or delete it within 30 days). I am also planning to write the Attorney General or Congressman regarding this issue, or any other party that might handle these types of cases. I have had wonderful credit history except for this one fraud that has recently affected my relationship with another creditor!
J
Austin, Texas
U.S.A.
This report was posted on Ripoff Report on 04/08/2003 09:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/palisade-collections-inc/duluth-georgia-30096/palisade-collections-inc-creditor-att-ripoff-collections-scam-negative-item-on-credit-52040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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