Palm Bay Chevrolet ripoff Palm Bay Florida

OUR 1997 CHEVY VENTURE BROKE DOWN ON INTERSTATE 95, SO WE HAD IT TOWED TO THE NEAREST PLACE TO FIX WHICH WAS PALM BAY CHEVROLET. INITIALLY THEY QUOTED US A PRICE OF $125.00 TO LOOK AT AND THAT WOULD COME OFF THE PRICE TO HAVE FIXED.

THE NEXT DAY THEY CALLED US BACK AND SAID THEY WOULD HAVE TO TAKE OFF THE OIL PAN TO SEE THE PROBLEM AND NOW IT WOULD BE $450.00. SO WE ASSUMED THAT WAS GOING TO BE THE PRICE OF HAVING THE VAN FIXED AND SAID OK. WE WERE NOT GIVEN A WRITTEN DESCRIPTION OF ANYTHING.

A WEEK LATER WE GET A PHONE CALL SAYING THAT IT NEEDS A NEW MOTOR AND THE ESTIMATED PRICE IS NOW 5,000.00 WHICH WE DEFINITELY DO NOT HAVE, BUT UNDER PRESSURE MY BOYFRIEND TELLS THEM I GUESS WE HAVE NO CHOICE. WHEN HE COMES HOME AND TELLS ME I CALL THEM BACK AND TELL THEM TO FORGET IT. WE CAN NOT AFFORD IT THEY SAY OK.

THE NEXT DAY THEY CALL MY BOYFRIEND AND TELL HIM THAT SINCE THEY ORDERED THE MOTOR HE NOW HAD TO PAY SHIPPING OF $200.00. I CAN NOT BELIEVE ANYBODY CAN GET AWAY WITH THIS. BOTTOM LINE I HAD TO GO DOWN AND WRITE THEM A CHECK OF 747.30 OR NOW THEY ARE GOING TO START CHARGING US STORAGE FEES.

THE VAN IS LEAVING THE LOT THE EXACT SAME WAY IT WENT IN AT 747.00 LATER AND NOW WE REALLY CANT AFFORD TO GET IT FIXED. I HOPE SOMETHING CAN BE DONE. NOTHING WAS EVER IN WRITING OR ANYTHING AND THEY ARE GETTING AWAY WITH THIS BECAUSE WE HAD NO CHOICE.

Tracy
palm bay, Florida
U.S.A.