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Report: #808198

Complaint Review: Pampa Youth Community Center - pampa Texas

  • Submitted:
  • Updated:
  • Reported By: Kathy — midland Texas USA
  • Author Not Confirmed What's this?
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  • Pampa Youth Community Center 1005 W Harvester Ave pampa, Texas United States of America

Pampa Youth Community Center Promised a refund, then refused to return my phone calls, game me the run around, pampa, Texas

*UPDATE Employee: Under New Management, refund was given!

*Author of original report: Update from the original person who filed a report.

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I purchased a one year prepaid membership in February of 2011.  In March, my husband's employer informed him that he was being transferred immediately.

I politely asked the management of this facility if we could have a prorated refund for our membership, which we were only two months into.  The manager assured me that I would get some of my money back, and told me to "Just give him three or four days to work that out."

Well it never happened.  Every time I called, he either would not return my phone calls, or he would answer and say "Sure, you'll get your money back, just give me three or four more days."

He was giving me the runaround; This went on for three months.  I finally realized he was lying and that I would never see my money again.

This report was posted on Ripoff Report on 12/12/2011 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pampa-youth-community-center/pampa-texas-79065/pampa-youth-community-center-promised-a-refund-then-refused-to-return-my-phone-calls-ga-808198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 UPDATE Employee

Under New Management, refund was given!

AUTHOR: Pampa Youth & Community Center - (United States of America)

POSTED: Sunday, January 29, 2012

Under New Management, refund was given!

-PYCC staff

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#1 Author of original report

Update from the original person who filed a report.

AUTHOR: halfiepint - (USA)

POSTED: Thursday, January 26, 2012

After seeing the multiple reviews I posted on the internet, apparently the new management wanted to make things right so they got in touch with me and gave me the refund.  I realize reports aren't deleted from this website but to be fair I wanted to update the report.

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