Complaint Review: ParetoLogic - Internet
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- Author Not Confirmed
- ParetoLogic Internet USA
- Phone:
- Web:
- Category: Internet Services
ParetoLogic Rebate Rip Off Internet
*UPDATE Employee: re: Mail-In Rebate
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A pop up offered to renew Pareto Logic computer security software for $39.95, but went to $29.95 with mail-in rebate. Wow. Ok. So I pay for it, print off the form, and mail it in like a month ago. Today I get an email that I did not include the receipt, so they can't process my claim. What? How did I get the rebate form in the first place? They provided it after I paid the renewal fee. The 10 bucks isn't the point. These guys are disreputable and I am going to delete their crap from my computer and get something from a reputable vendor. Would highly recommend deleting anything from them. I got in with them a few years ago for on-line computer help, and they hustled me into paying a monthly fee as they tranferred me around, and I never did get any help.
This report was posted on Ripoff Report on 04/03/2015 07:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/paretologic/internet/paretologic-rebate-rip-off-internet-1220137. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
re: Mail-In Rebate
AUTHOR: Pareto rep - (Canada)
SUBMITTED: Monday, April 06, 2015
Hello,
I am very sorry to hear that you have had so much difficulty completing the $10 Mail-In Rebate form.
We understand that the steps needed to claim the $10 Mail-In Rebate is quite tedious and the turn-around time can be quite lengthy. It is not our intent to delay the rebate nor to discourage our clients from submitting the rebate form. The rebates are handled by a third party and the rules and regulations have been set up by this third party.
We would be happy to provide you with a $10 credit towards your renewal order in lieu of the $10 Mail-In Rebate.
If you are interested in proceeding with this offer, please use the following link to contact our Support Department directly: paretologic.com/eGain/en/contact.php
Kind Regards,
ParetoLogic Customer Support
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