• Report: #923266
Complaint Review:


  • Submitted: Mon, August 06, 2012
  • Updated: Mon, August 06, 2012

  • Reported By: Bane — tustin California United States of America
17150 S. Margay Ave carson, California United States of America

partstrain.com partstrain Ordered a pair of taillights from them, and canceled the order due to shipping time. carson, California

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I ordered a pair of taillights from them on July 24, and since the shipping time was going to take longer than the time that I had to correct my problem I canceled the order. I was then told that the part had already been shipped and that I would have to return the parts for a refund. I explained to the agent that according to the tracking information that I had been provided that it had NOT shipped and that Fed-Ex had no record of the shipment.

Then I was told that the refund request was being processed and that I would receive a phone call by the end of the week once the refund had been processed. Well another week went by with no phone call. I had to call back only to get the same song and dance. I then called again today August 6, and was told that the refund would be ready by Thursday August 9. I am going to the bank this afternoon to reverse the charges. Avoid this company if at all possible.

This report was posted on Ripoff Report on 08/06/2012 01:48 PM and is a permanent record located here: http://www.ripoffreport.com/reports/partstraincom/carson-california-90746/partstraincom-partstrain-ordered-a-pair-of-taillights-from-them-and-canceled-the-order-d-923266. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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