Complaint Review: Pasadena Express
- Pasadena Express
478 Pine Street,
United States of America
- Phone: 4786273371
- Category: Mechanics
Pasadena Express Poor quality repair, bad calculation on the invoice, Overcharge, could never talk to manager. Unadilla, Georgia
Genessis requested $ 1100 to take load to Orlando. Agreed and paid by comcheck. After about 10 minutes when we found out that their insurance was not good enough and they had no credentials to transport our trailer,so we canceled that. They claimed they already pumped the truck full of diesel and they can not return the com check, but they will apply the 1100 towards the repair of the truck.
The repair took 3 days instead of 4 hours labor. We lost the load and the whole week of work. Drivers in the hotel. The day of the brakedown, we ordered part at the dealership and had it delivered by currier so the repair would be compleated the same day. It took 2 days after that for a 4 hour job.
Repair was finally compleated and we paid $ 1771, that is in addition to the $ 1100 we paid initially. So total was $ 2871 for installing an air compressor ( part supplied by us) and 4 miles of towing. The arithmetic is all wrong on the bill, numbers don't ad up. There is a $ 500 mistake just from this, in top of all the overcharging. I tried repeatedly to adress this issue with manager, we never got response.
This report was posted on Ripoff Report on 01/29/2013 11:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pasadena-express/unadilla-georgia-31091/pasadena-express-poor-quality-repair-bad-calculation-on-the-invoice-overcharge-could-n-1005488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: