Report: #813556

Complaint Review: Paschall-Truck Lines

  • Submitted: Sat, December 24, 2011
  • Updated: Sat, January 07, 2012
  • Reported By: Rob — perrysburg Ohio United States of America
  • Paschall-Truck Lines
    3443 US HWY. 641 S.
    Murray, Kentucky
    United States of America


*UPDATE Employee: Paschall and Zurich Insurance

*General Comment: Rob,good move usuing RipOffReport

Show customers why they should trust your business over your competitors...

This morning,  December 24th, 2011, I went to pick up a loaded trailer at the Paschall terminal in West Memphis, AR. which was to be brought to Dayton,TX.  Before hooking up at this terminal it is required of all drivers that the mechanics do an inspection on their trucks.  I went to the door of the shop and no one answered.  I went to the office and no one answered again.  I went back to my truck and blew the horn a couple of times.  About 5 employees came out cursing and screaming at me about they're having to work on Christmas Eve.  One guy told me that he would have me fired!

I immediately called the manager on duty at their main terminal in Kentucky and told him what had happened.   He said that he did not believe me that these people cursed at me.  He said ***"all you truck drivers are dirtbags anyway"***.   I believe his name was either Larry or Morris.  This happened on the morning of Christmas Eve.

I sent in my resignation via fax as soon as possible after speaking with this manager.  I asked to be directed to the Murray, KY terminal as soon as I delivered the load to Dayton, TX.  He told me to bring the truck back to the West Memphis AR. terminal.  I told him that I would deliver it to Dayton, TX first.   He said NO.

Now these people will probably say on my DAC that I quit under a load, which is false.

The terminal manager in Kentucky, after receiving my resignation, told me that I did not drive enough miles to make it worth while to keep the truck on the road anyway.   If a driver is not given miles, what are you supposed to do?   My paycheck that was issued on 12/23, week ending  12/15 was for $290, 930 miles.  That is all the miles I had for that week.  If you don't 'transflo' your work by Thursday at 4pm. you don't get paid the following week

I called the terminal on Friday and told them that I needed more work or I would quit.  I also told them about the shortages on my paycheck. Yes, I believe this company is shorting drivers.  I also believe that this whole fiasco this morning at their West Mempis terminal was planned by a person who is 'well placed' in this company, and who 'got scared because I mentioned the shortages.

Also, this company threatens drivers because they say you are over idleing while sitting at a red stop light!  This may sound sick and evil, but there is a reason behind this.  I believe they will try and start charging company drivers for fuel!

In order to get back  home to Ohio, I had to pay $180 for a bus ticket, plus a $55 cab ride to the greyhound terminal in Memphis, TN.  I called  the manager at the Murray Kentucky terminal and was told that I could have a bus ticket and that it would be at the West Memphis terminal.  It was not.

 I also asked for a receipt upon returning their equipment that I was forced to pay $300 for.  (kingpin locks, etc.)  I was refused my request.  I asked to speak to a manager there and was told no one could help me.  The only thing I was able to  do was take pictures of the truck inside and out.  If these people do not pay me what I am owed, I will have to file lawsuits against them.  I am not that far away from Kentucky!  And I am very tired of being cheated out of pay.

I am not a newcomer to this business.  I have almost 6 years experience with a perfect driving and safety record.   Take my advice go  to a different company.  Did I tell you they do revolving door orientations twice a week.?  Pay west of the Mississippi river is  only at .30 cents a mile even if you have 20 years experience.   They advertise that the pay is up to .46 cents a mile for experienced drivers, but after orientation they deliver the news to you that you are getting .30 to .34 cents per mile.

After my orientation was completed, I was sent up to Pittsburg, PA to  pick up my truck which had been abandoned in front of the last drivers home.  (Along with myself, there were 5 other drivers recovering abandoned trucks at different locations).    When this driver came outside, I asked him what was the real reason he quit this company.  "Jeff" told me that he had 10 years experience and this was the worst company  that he had ever driven for.

I swear that the above is the truth, or may Jesus have mercy on my soul!
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This report was posted on Ripoff Report on 12/24/2011 03:34 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Paschall and Zurich Insurance

AUTHOR: ss - ()

This is the worst company I ever worked for also.  I was hurt on the job.  Since I was a contract driver I was forced to buy whatever insurance they offered.  Had I known what I know now when I started working for them I would not be in the grave situation I am in. I worked for them from June to Nov 2011.  They are cheats and dishonest .
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#2 General Comment

Rob,good move usuing RipOffReport

AUTHOR: MartyMarsh - (United States of America)

   First let me say you are nothing more than a tool for any trucking company and unfortunetly for the company,you are a tool with a voice.Also what these bad companies don't get is most of the complaints about them can be backed up with paperwork.  

   You said that they advertize so much a mile and then at orientation they change it to 30 to 34 cents amile for experienced drivers.That right there is your cue to head out the door,even with 6 years experience you should be making atleast 40cents amile.To ask anyone to live in a truck for 30cents amile is a disgrace

   As far as DAC is concerned,I wouldn't worry about it,it has become a scare tactic.There are so many companies that lie about the info put in DAC that the other companies won't believe everything because the bad ones are the ones creating the driver shortage.Also to assume that everyone with there name in DAC is bad,is pretty narrow minded.

For future references,A truck parked in front of your residence is not abandoned,it is safe and secure.But,alot of companies will charge a fee if they have to come and get it,which they usually make you sign a paper to that when you sign on,but they can't put you in DAC for abandonment.

With 39 years of driving I could go on all day about the games of corporate America,just remember,the next lie you hear head out the door.

I wish you nothing but the best and God Bless.

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