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Report: #1047099

Complaint Review: pass-guaranteed.com - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: BB — Costa Mesa California
  • Author Not Confirmed What's this?
  • Why?
  • pass-guaranteed.com Internet United Kingdom

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I purchased pass-guaranteed.com's 70-640 exam at the end of March 2013.  I took the exam at the end of April 2013.  I was scoring 950-990 on the sample test.  I scored 416 on the real test.

I was disappointed that the product did not in any way reflect the real-world exam.  I was surprised and angry to learn that there is no US phone number for this company.  When I went on their website, I got a chat window with some goofball "Monica" or whatever her real name is.  She could only answer tech support questions.  So I asked who I could talk to about my refund and she said "Vincent" who apparently doesn't work in the same office (house) as "Monica." 

I emailed the techsupport@pass-guaranteed.com address Monica gave me but I don't expect much of a response based on the reviews I've seen.  So I guess all I can do is warn others of this SCAM!  Look for my review on all the scam review boards!

This report was posted on Ripoff Report on 04/29/2013 02:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pass-guaranteedcom/internet/pass-guaranteedcom-pass-guaranteedcom-is-a-scamnbsp-internet-1047099. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Regarding another fake post

AUTHOR: Henry - ()

POSTED: Tuesday, January 21, 2014

I am another customer of P-G and in reading this report I can now understand how many fake reports are everywhere all over the internet.

I find it quite suprising that this report does not include any order information and just lists a story which can be easily written on this site because anybody can right anything online these days.

I have read other reports and they seem to be all fake like someone was hired to write these in my view.

I have just taken the 70-640 exam and I passed the exam easily with the help of P-G and I am here to express my concern that I don't even think this poster ordered this product.

The poster states they don't have a number and you can click here as to why they don't offer a number anymore http://www.pass-guaranteed.com/contactus.htm I guess this poster forgot to visit their contact us page which makes me even more suspecious of this report.

The reason why I use P-G is because they offer 24/7 support, the price is fair compared to other sites and I find their products to work for me. I have used other sites as well but I find P-G products are much more updated and much more reliable than other sites. The 24/7 support is what makes me want to go with P-G. Other sites don't have this support.

 

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#1 General Comment

I am a customer and I have no issue's

AUTHOR: James - ()

POSTED: Sunday, May 12, 2013

Hi, have used PG and I have not had any issues using their product. Sorry about your failure but I have used them for quite sometime and have had no issues with them.

From what I can see, you are not talking about the exam you are talking how you failed your exam. Maybe you were not prepared enought to pass the exam.

I have used PG products and have done very well on my Cisco Exams. I have read other reports here and they all seem to be fake in my eyes. Anyway sorry about your failing the exam.

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