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Report: #726184

Complaint Review: Passport 123 - Internet

  • Submitted:
  • Updated:
  • Reported By: Jocarava — Chicago Illinois USA
  • Author Not Confirmed What's this?
  • Why?
  • Passport 123 Internet United States of America

Passport 123 They charge an ubsurd amount of $129.00 to expedite passport services, when the U.S. Post Office offers the same service for $60.00. Also they only allow 24 hrs notice to cancel or refund your order, Internet

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 On May 1st 2011 I signed up for Passport123 to expedite my passport application, when I finalized my order all I recieved was a vague e-mail listing the steps for me to complete to recieve my passport. On arrival at the post office I became aware that I would pay $60.00 to expedite my passport application through the U.S. Post Office for a total charge of $170.00. Passport123 was going to charge me $129.00 on top of the $170.

Both application processes where going to take 10-14 buisness days for me to recieve my passport. At this point I realized that Passport123 provided no added service. When calling them 2 days later I requested that they cancel my order, but they were unwilling to refund me the $129.00 that I was charged. They cited that there was a 24 hour cancellation notice that was exceeded. Also my calls to them from my cell phone went unanswered and it was only until I call from a unknown outside line to Passport123 that my call was answered, suspicious I think so.

This report was posted on Ripoff Report on 05/05/2011 04:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/passport-123/internet/passport-123-they-charge-an-ubsurd-amount-of-12900-to-expedite-passport-services-when-726184. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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