• Report: #947384
Complaint Review:

Passport Unlimited

  • Submitted: Thu, September 27, 2012
  • Updated: Thu, September 27, 2012

  • Reported By: Nicole — Kansas City Missouri United States of America
Passport Unlimited
2229 N 91st Ct # 33 Internet United States of America

Passport Unlimited Refusal to refund money within 30 days of purchase per policy, Internet

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Savannah called me 9/4/12 to sell me a membership, (I had one years ago), but before agreeing to purchase, she said I would have a 30-day money back guarantee. 

I called 9/14/12 and told Jacob I wanted to cancel. He said I had to speak with customer service to do that but would let them know to call me. I called again 9/17/12 and spoke to Sandra who said I had to speak to Jennifer in customer service.

Jennifer called me and said they did not have a 30-day money back guarantee and she would not refund my money. Jennifer said they only refunded money if the restaurant did not honor the program.

I told her I would contact the Missouri Attorney General and the Better Business Bureau - I submitted complaints to both that day.

This report was posted on Ripoff Report on 09/27/2012 09:07 AM and is a permanent record located here: http://www.ripoffreport.com/reports/passport-unlimited/internet/passport-unlimited-refusal-to-refund-money-within-30-days-of-purchase-per-policy-interne-947384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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