• Report: #947272
Complaint Review:


  • Submitted: Thu, September 27, 2012
  • Updated: Thu, September 27, 2012

  • Reported By: dschmitt — Grass Valley California United States of America
passport123.com Internet United States of America

Passport123.com US Passport123.com Make US Passports fast Internet

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My (22 yr old) daughter began the process on their website (which requires payment first) and then the website/connection closed on her. She tried to get back into the website but she can't get anywhere without paying again?!

She called the 1-888-443-5847 several times but keeps getting a recording that "all lines are busy". The website states that you only have 24 hours to contact them for refunds or cancellations. She has been calling them continuously for over 15 hours.

This is beginning to sound like a scam where they will use the excuse that they couldn't be reached within 24 hours to refuse the refund or cancellation.

She would like to continue with their service (not ask for any refund or cancellation) but she can't contact them. This sounds pretty fishy....

This report was posted on Ripoff Report on 09/27/2012 12:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/passport123com/internet/passport123com-us-passport123com-make-us-passports-fast-internet-947272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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