Complaint Review: Patriot Moving - National Moving Network
- Patriot Moving - National Moving Network
- Phone: 800-722-9775
- Category: Moving Companies
Patriot Moving, National Moving Network #1 Scam Artists, RipOffs, Nightmare Company, Horrible Experience, Never Use Them! Miami Florida
"I've set you up with Allied Van Lines." When I heard this, my confidence was complete as Allied is a huge reputable company. The dates were set - Dec. 30 or 31st (I absolutely had to be out by the end of the month). After calling Patriot all that week and being told my file was now turned over to Walter, I asked repeatedly for a contact # to the mover so I could confirm a time, only to be told repeatedly I couldn't have their #, not to worry, they would call me 1-2 hours before pick-up.
On the evening of the 29th, I received 2 messages on my home machine and 2 on my cell, coming in at 7PM and 7:30PM. I was out that evening and didn't get the messages until 8:30PM. I promptly returned the call, only to get a machine. The next morning I called at 7AM, 8AM, 9AM - machine only. At 10AM I finally get a person named Barok with Progressive Moving (with such an accent I could hardly understand him), telling me I was cancelled because they had tried for 2 days to reach me. What lies - they'd tried for 1 day, but now that I see everyone elses testamonials, I see that the "We've been trying to reach you for 2 days" is what the programmed script says. They couldn't pick me up until over the weekend - impossible for me.
When I called Walter at Patriot for help it was like I was hearing a tape recorder - "Your contract says the pick up date is only an estimate, not a guarantee", "The movers tried for 2 days to reach you". No matter how much I pleaded, I got nothing. When I demanded to talk to David, my smooth talking salesman, I was refused - another tactic I see repeated - get the nice guy to sucker you in and once his job is done, you can't talk to him.
I had no choice but to get on the phone and call other companies to pick me up within 24 hours. I was fortunate enough to find one, only because I'm in no rush and my stuff can be stored locally for a month. I'm grateful to the new company and realize now how "lucky" I am to have only lost the $750 deposit and still have my belongings safe and sound. Of course when I call or e-mail asking for my deposit back - they pretty much laugh at me as you can well imagine.
This report was posted on Ripoff Report on 01/06/2005 10:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/patriot-moving-national-moving-network/miami-florida-33163/patriot-moving-national-moving-network-1-scam-artists-ripoffs-nightmare-company-horri-126095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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