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Report: #1284982

Complaint Review: Patriot Payment Group - Dallas Texas

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  • Reported By: Tina — Stockbridge Georgia USA
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  • Patriot Payment Group Dallas, Texas USA

Patriot Payment Group Deceptive practices, Non-disclosure of ALL fees Dallas Texas

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The sales team at Patriot Payment Group failed to disclose ALL fees that are assessed to your merchant account in order to make their product more attractive.

 

What they promised:

 

1. Patriot Payments would buy me out of my current merchant contract.  

2. I would be charged transaction fees 1.39% + .20 per transaction. 

3. I would be charged a monthly account maintenance fee of $5.95.

 

As a small business owner, this fee structure was very attractive. However, after noticing random debits to my account, I called to inquire and found out that in addition to the fees listed above, I was charged:

 

1. Additional transactions fees from Visa, MasterCard, Amex, etc...

2. A $79.95 annual fee from Patriot

3. A $99 annual PCI Compliance fee from NAB

4. A monthly ($7.95), or quarterly ($19.95), or annual ($64.95) PCI compliance network scan fee. (NAB)

 

Had the additional charges been disclosed, I wouldn't have signed up with Patriot Payment Group. Patriot lures its customers by emphasizing the lower transaction rate of 1.39% (+.20). However, once the additional fees are factored, their service is not more attractive or as cost effective.

 

Small business owners BEWARE!

This report was posted on Ripoff Report on 02/04/2016 10:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/patriot-payment-group/dallas-texas/patriot-payment-group-deceptive-practices-non-disclosure-of-all-fees-dallas-texas-1284982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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