• Report: #784832
Complaint Review:

Payless Car Rental

  • Submitted: Tue, October 04, 2011
  • Updated: Tue, October 04, 2011

  • Reported By: Igor — Denver Colorado United States of America
Payless Car Rental
6465 Airport Rd. Mississauga, Ontario United States of America

Payless Car Rental Service charge of $50 on a top of the toll road charge per occurance Mississauga, Ontario

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July 10, 2011 on the way to Maple from Toronto international airport I had to enter a toll road. There was no way to avoid it even I had a GPS with "avoid Toll Road" option on.

September 19th 2011 my credit card was charged $73.78 by Payless car rental without notifying me.  I requested Toll report from Canada Inc. company that manages 407 ETR toll. Total charge was $7.52 ($3.65 video toll charge + $3.87 trip & toll charge).

Payless car rental simply charged me for receiving toll bill extra $66.26. And it is per occurrence. Imagine if you don't have a GPS that re-routes you to avoid toll roads and went through toll scanners 10-20 times?

Besides, they don't inform customers about this charge. Perfect way to do business without providing any service!

This report was posted on Ripoff Report on 10/04/2011 10:48 PM and is a permanent record located here: http://www.ripoffreport.com/reports/payless-car-rental/mississauga-ontario-l4v1e4/payless-car-rental-service-charge-of-50-on-a-top-of-the-toll-road-charge-per-occurance-m-784832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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