payless car rental no complaints allowed orlando, Florida

when booking a flight+car rental thru expedia, this co. said price that ended up $100 more   Extreme pressure to get extra insurance-  they call it collection waiver- I felt threatened, extorted and finally signed after much argument as I needed to go and was miles from another rental car facility-  I felt they would accuse me when car was returned if I had even a scratch-  they said I would have to pay depreciation, etc. I began complaint attempt that day-
 Their customer care phone # is just for recording or sending letter-  I left my info three times, no response.  Did their email form-  no response.  Called the reservation line-  they will not let you speak to supervisor- just give you same circular phone message #
only option is to complain to the very people who screwed you in the first place
  I filed with BBB and Payless responded that I took out insurance, then wanted it refunded after I returned the car.    I tried the Payless phone number on the BBB response letter- got the same circular phone problem-  press zero to speak to someone and when you press it the same message begins to repeat