Report: #1142652

Complaint Review: Payless Car Rental

  • Submitted: Tue, April 29, 2014
  • Updated: Tue, April 29, 2014
  • Reported By: Matt — Woonsocket Rhode Island
  • Payless Car Rental
    5301 McCoy Road
    Orlando, Florida

Payless Car Rental Overcharged. Fraud. Ripped off Orlando Florida

Show customers why they should trust your business over your competitors...

 They overcharged for insurance that was needed. Did not credit gas that was left in tank and charged a toll fee 2 monthes later
1. On January 11th I arrived at Payless car rental. I got greeted by the Manager Hussien?? he was very rude. He stated that I had to have the insurance that payless provides or I could not take the car. Which was a lie. I want a refund on this. I had coverage on my own personal insurance.

2. He gave me an option not to fill up gas and they do it when I brought car back for return. At that point they would only charge what was used and a refund would be submitted. This never happened. I called several times and was left on hold.

3. 3/31/14 - I received a charge on my debit card or $15.75. When I called this 3rd party toll place. They stated I went through a toll. Which is a lie. They said they have it photographed. I asked for copy and they would not provide. 
1866-285-6265 is the phone number   

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This report was posted on Ripoff Report on 04/29/2014 10:45 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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