• Report: #1058194
Complaint Review:

Paypal, BacchusChest

  • Submitted: Tue, June 11, 2013
  • Updated: Tue, June 11, 2013

  • Reported By: DavidS3417 — burnsville Minnesota
Paypal, BacchusChest
16628 Rising Star Drive Clermont, Florida USA

Paypal, BacchusChest counterfeit products Clermont Florida

*Author of original report: insanity

*Author of original report: Paypal is a joke

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They shipped the item and it was a chinese knock off.  Both the seller and Paypal were informed of the counterfeit item.

The seller did a song and dance and would not do a refund without a return.  The item was returned and then they denied the refund.

Paypal buyer protection is a joke.  The buyer danced long enough before denying the payment return that the time expired under paypal time limits.

Paypal has done nothing and continues to allow this vendor to use their card processing service while knowing thier products are fakes and counterfeit. 

Paypal dispute number PP-002-356-612-889

This report was posted on Ripoff Report on 06/11/2013 08:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/paypal-bacchuschest/clermont-florida-34714/paypal-bacchuschest-counterfeit-products-clermont-florida-1058194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report


AUTHOR: DavidS3417 - ()

Apparently paypal blocks images on emails.  So this is their solution.  Sending a shipping recipt to them by saying it is a name change request.  I kid you not!  I am more pissed at paypal "buyer protection" that the counterfeit sellers.

  1. Go to the PayPal website and log in to your account.
  2. Click "Contact Us."
  3. Click Send us a question by email.
  4. Select My Account under choose a topic.
  5. Select Name Change under choose a subtopic.
  6. Select the type of change you would like to make and click Continue.
  7. Click "Upload Files."
  8. Click "Browse."
  9. Select the file you want to attach.
  10. Click Open.
  11. Give the file a recognizable name and use no more than 3 numbers. You may provide a description of the file, up to 100 characters.
  12. Click "Attach this File." Information about your file appears under the Attachments box.
  13. Repeat as many times as required, up to a total file size of 5000kb.
  14. Click "Send Files to PayPal" to submit them for review.
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#2 Author of original report

Paypal is a joke

AUTHOR: DavidS3417 - ()

I have sent the scan of the return recipt to paypal 3 times now.  This is their latest response.

Thank you for contacting PayPal.

Unfortunately, we can’t grant your claim appeal because we were unable to track your shipment based on the information you supplied as it doesn't give any result.

We also haven't received any Proof of Shipping to validate the tracking number.

I have requested several times to be forwarded to Americans and still I'm sent to india or pakistan.

2 months dozens of email and still paypay is utterly useless.

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