• Report: #1020092
Complaint Review:


  • Submitted: Mon, February 25, 2013
  • Updated: Mon, February 25, 2013

  • Reported By: Joe — Cloverdale California United States of America
Internet United States of America

Paypower It's been 22 days and have not received our card to access our tax refund. Now they want $25.00 to make sure we get a new card in three-five days. Internet

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We filed our taxes on line via Taxact for the last three years. Never really had much of a problem and always got our refund quickly. This year their using a company called Paypower. It's been twenty-two days and we still have not received our card even though our tax refund was in the account five days ago. Speaking with Paypower on the phone just added to the frustration. Now they'll drop the $5.90 new-card fee since we never received one to begin with and only charge us $25.00 to send a card in three to five days...  Keeping in mind that we were already charged $10.00 for the card at the very beginning. At this point we're just taking a deep breathe and thinking it over. However we'll probably just end up paying the freaking $25.00 for the new card. Can't help but wonder just how much money they make with this little game they've got goin on..

This report was posted on Ripoff Report on 02/25/2013 03:23 PM and is a permanent record located here: http://www.ripoffreport.com/reports/paypower/internet/paypowerfinancial-servicesinternet-internet-38821htm-1020092. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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