January 31 From us:
Hey so we're pretty satisfied with PayPro so far and are going to start sending all our traffic in feb. That will amount to about $50,000/mo in sales, please make sure everything is compliant to your terms.
January 31 From Paypro:
Thank you for the good news!
We will need some time to monitor your account(evaluate the purchase volumes, chargeback and refund rates) in order for us to tell. Please get back to me on this in a month.
Let me know if you have questions.
***2 weeks later and $15,000 of traffic invested***
February 10th From Paypro:
Your payout will be sent on the 15th of February to PayPal account @xxxxx.com
Your account is configured to receive all future payouts to this PayPal account. This can be changed under your Profile > Payment Information, or we can also change it when requested.
February 13th from Paypro: (Right before payout is scheduled)
"Unfortunately we will not be able to support your business any further due to some of our third party agreements. We will need to deactivate your account in 48 hours. Please use this time to find an alternative eCommerce solution.
February 13th from us:
What exactly is the issue? Your reasons are incredibly vague.
February 14th From Paypro:
You may be aware that there is an ongoing police investigation regarding your business. As a result your PayPro account has been suspended and the funds will be held back for 6 months to cover any chargebacks and refunds.
February 14th From us:
We are not aware of any such investigation and find it hard to believe that if there were they would inquire with you after we had only been processing for 2 weeks and not ask us for information.
Please inform us what department is investigating us so we can establish contact with them.
Also, are you sure it wasn't an angry customer or prank caller mad that you put an authorization hold for the rebill on their card when the terms state free-trial? That seems highly likely.
No further response from paypro...
HIGH VOLUME SELLER BEWARE!!