ED Magedson – Founder
PC Cleaner300 - 422 Richards Street Vancouver, British Columbia Canada
PC Cleaner Paid for 1 yr and after 6 months said it expired Vancouver BC Canada
Software quit working so I contacted support. Was told my subscription was expired; I send copy of my receipt date 12/24/12 that showed renewal date of 12/24/13. They kept coming back saying it was expired and I had to pay the yearly fee again to reactivate. Even after numerous attempts, they refused to honor my paid subscription. I have been a customer for 2 or 3 years and have always renewed on the date of subscription expiration; still, they refuse to work with me and honor my subscription even after they received proof of payment. I guess they feel they can do this as they are located in British Columbia Canada; I will find a company here in the US that honors their agreement and has great customer service.
This report was posted on Ripoff Report on 10/01/2013 05:55 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pc-cleaner/vancouver-british-columbia-v6b-2z4/pc-cleaner-paid-for-1-yr-and-after-6-months-said-it-expired-vancouver-bc-canada-1088545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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