• Report: #1133226
Complaint Review:

PC Diagnostics

  • Submitted: Mon, March 24, 2014
  • Updated: Mon, March 24, 2014

  • Reported By: Rakeem — Cleveland Ohio
PC Diagnostics
2700 West Atlantic Blvd. Ste. 266 Pompano Beach, Florida USA

PC Diagnostics - AKA "PC-Diag" Shoddy Unreliable Products, No Technical Support, Blame Customers for Poor Performance Pompano Beach Florida

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

If you are a computer-repair technician or simply someone who enjoys tinkering and fixing your own electronic equipment "please" do not do business with PC Diagnostics, also known as PC-Diag.

I belatedly checked out this company on the Better Business Bureau website and, not surprisingly, found that its rating is "F" and that it has only attempted to address 1 out of 10 customer complaints against it.

My experience with the company involves the purchase of its "Professional Technicians Toolkit" which was an unreliable nighmare from the very beginning. The company offers a "trouble ticket" feature for "technical support" on its website, however, getting any real help is something that has not materialized for me, and I strongly suspect for many others as well. As a matter of fact, my last request was simply ignored.

Both the hardware and software tools included in the toolkit work only intermittantly if at all, which is unacceptable in any professional industry.

The company's response to complaints is to blame the customer - claiming that the accompanying literature was not read or understood. I suppose that some of the badly written instructions, and comments on the website itself, should be enough to make potential customers wary and do some extra checking. But, of course, that sort of thing doesn't always indicate incompetence.

PC-Diag also utilizes P.O. Box address in Johnston, Rhode Island (02919) - so be careful, with your hard-earned money. Computer-repair tools are not cheap!

This report was posted on Ripoff Report on 03/24/2014 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pc-diagnostics/pompano-beach-florida-33069/pc-diagnostics-aka-pc-diag-shoddy-unreliable-products-no-technical-support-blame-cus-1133226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on PC Diagnostics

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?