PC Repair Network (owner, Darrell Elliott) Tech took my computer and my $85, and I never saw either again Dallas Texas

On August 29, 2014, Darrell Elliott of the PC Repair Network (www.pcrepairdallas.net) came to my house at my request to service a laptop with a broken keyboard. With my permission, Mr. Elliott took my computer and $85 as a deposit on the repair.

I haven’t seen my computer, my data, or my $85 since.

Of course, I contacted Mr. Elliott after about a week and a half to inquire about the status of my machine. He told me he would check on it and get back to me, but he never followed up. He then became unreachable…by phone, by text, by email, and through the postal service. He simply did not respond to any of my inquiries.

At this point, I filed a stolen property report with the Dallas Police. A detective managed to reach Mr. Elliott. He told the detective that the computer had been stolen from him. (Note that Mr. Elliott had not bothered to share this highly important information with me...so that I could, for example, take steps to protect my data, my online accounts, etc.)

Mr. Elliott committed to both the police and to me that he would resolve this matter with me within a week. When that week came with no action on his part, he told me he needed a five-day extension. I did not agree to the extension, but Mr. Elliott took it anyway. He allowed that extension to come and go, however, without communicating with me. I haven’t heard from him since.

So, roughly four months after I first engaged Mr. Elliott to fix my computer, I do not have my computer, my data, my $85, or any reason to believe that I will ever see any of them again.

You can read other complaints about Mr. Elliott online. Please learn from them, and from this one.