Report: #404335

Complaint Review: PC Tools - Internet Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Tue, December 23, 2008
Updated: Wed, December 24, 2008
Reported By: — Flemington Missouri

Author Confirmed

Why?

PC Tools Pctools.com Nationwide U.S.A.

Phone:
Web:
Category: Computer Software

PC Tools Automatic Renewal Internet

*Author of original report: PC Tools

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PC Tools just renewed my license for Spyware Doctor for the third time via credit card, even after many attempts to stop the auto-renewal. I even cancelled my redit card and opened a new one. But my bank still honors their billing request because it is a renewal.

I am told that all this is legal. It sure is poor business, though.

The software is fair, but very slow. I no longer use it. But I can't seem to stop the yearly payments.

Anyone considering doing business with this company should fully understand that they will be billed for renewals for the rest of their life.

Win
Flemington, Missouri
U.S.A.

This report was posted on Ripoff Report on 12/23/2008 12:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pc-tools/nationwide/pc-tools-automatic-renewal-internet-404335. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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