• Report: #304976
Complaint Review:


  • Submitted: Thu, January 31, 2008
  • Updated: Thu, January 31, 2008

  • Reported By:Otis Oregon
www.pcdi.com Internet U.S.A.

PCDI rejected emails, on hold for over 2 hours and got no help Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I signed up for medical transcription courses in October 2006. I was doing great at first and acing all of my assignments. Then I only had a couple of assignments left.

I emailed in one of my last assignments. It bounced back to me, so I tried over and over. Then I called the school and was on hold for over 2 hours (this isn't easy when you have two young children). Finally someone came on the line and said they couldn't help me...I had to call tech. support.

So, I called tech. support and was on hold for another 2 hours. After I spoke to someone I emailed my assignment and it magically went through. I got it back a few days later and failed, so I tried again. Once again, my emails started bouncing back to me.

So I called tech. support again. After being on hold for 2 hours as usual, they came on the line and told me that the problem was on my end and not theirs and they couldn't help me.

I called my ISP and they could find nothing wrong. I had my brother in law, who is a computer pro come over to help me and all he could come up with was that they were rejecting my emails.

So I called back and was on hold for the mandatory 2 hours. When I got someone on the line I asked for a refund and they told me no because I had completed half the course.

I tried everything to get a refund...I can't afford a lawyer. In October 2007 I got an email from PCDI stating that my time limit was up to complete my course and if I wanted to retake it I would have to pay again. NOT FAIR. I am out over $900 and I cannot afford it!

Otis, Oregon

This report was posted on Ripoff Report on 01/31/2008 04:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pcdi/internet/pcdi-rejected-emails-on-hold-for-over-2-hours-and-got-no-help-internet-304976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on PCDI

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?