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Report: #1265842

Complaint Review: PCH Auto Sales - Long Beach California

  • Submitted:
  • Updated:
  • Reported By: Tyree213 — San Pedro California USA
  • Author Not Confirmed What's this?
  • Why?
  • PCH Auto Sales 3000 E. Pacific Coast Highway Long Beach, California USA

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My wife purchased a Ford Expedition from here. They sold her this vehicle with the brakes metal on metal and with bad tires.  My family was driving around in a vehicle unsafe for driving. I had to spend over $1000.00 for brand new tires and brakes. They also sold her a vehicle without a visor side driver that they were supposed to attach back on but this also never happened which makes it very dangerous when driving in sunny conditions. The Sensor for the Anti-Lock Brakes kept going off and this was going on when we first purchased the vehicle and they were supposed to fix that and they actually had the car for a week supposedly to fix it and I've called to let them know about this and they claim that they have no record of having the car for a week. Conveniantly nobody supposedly works there that was there when they sold us the car.  The power on the driver side window is clearly going out  And because of these issues it makes me wonder what is really going on under the hood. I have called them via phone and have spoke with Brian a few times  who wanted me to send documentaion on the work that has been done supposedly to have the owner take a look  and I did that  but have not received no call back. I also have spend over $600.00 to for a new water pump which they said has been leaking and AC. The mechanic stated that the engine is loud and should be nice & quiet. I have to add additives with oil changes to quiet it down some. I still have to figure out whats going on with that.  Since these repairs the ABS sensor stopped going off. I have spent almost $2000.00 for repairs that they should have fixed before selling us the car. They are shady, unprofessional, and do bad business.

This report was posted on Ripoff Report on 11/05/2015 09:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pch-auto-sales/long-beach-california-90804/pch-auto-sales-are-a-shady-dealer-long-beach-california-1265842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

To the lowlife that responded.

AUTHOR: - ()

POSTED: Wednesday, December 09, 2015

How sorry is your life, that your online responding to something that doesn't even concern you. Or maybe it does.... either way get a life!

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#1 Consumer Comment

Here's What REALLY appened!

AUTHOR: Jim - (USA)

POSTED: Friday, November 06, 2015

Lets take the tires.  There's four of them plus a spare.  At least the four on the wheels are EASY to see.  Secondly, it doesn't take rocket science to look at tires and see they are bad!  Your wife FAILED to even look at them.  Brakes metal to metal?  Did she even bother to take this thing for a test drive?  The missing sun visor, the anti-lock brake warning light...again, did she even bother to TEST DRIVE this thing?  They didn't SELL her a car with problems...she BOUGHT a car with problems.  Oh yes, this stuff about driving around your family in an unsafe car...who was the driver?  Why did that driver do that?

Your report is typical of the decline of society.  All this could have been avoided by your wife being a smart consumer.  But no...everything is all their fault! 

How sorry does it get!

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