Complaint Review: pcRush - Internet
- pcRush Internet USA
- Phone:
- Web: www.pcrush.com
- Category: Miscellaneous Electronics
pcRush Poor customer service no responsibility for products sold Internet
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I bought a kid's tablet for my daughter, who has Autism, from pcRush in December. They were selling on Walmarts' "Market Place." So, I thought I'd be safe purchasing from this third party. Wrong! I received this tablet at the end of December, and in less than a month it stops working. Cold dead. It won't turn back on.
I contacted pcRush, and they pushed me off to the manufacturer; they wouldn't take the tablet back!
I then contacted the manufacturer of the tablet, Worry Free Gadgets. They want me to send them the tablet, and enclose a money order for $15 for shipping. So, the defective tablet I bought for $50, they want me to pay $15 to ship it to them, and then pay the $15 to get it back! Eighty dollars for a piece of junk!
I've contacted Walmart, and now I have to wait up to six weeks to see if they will help me. I should have bought a tablet from Amazon. At least they are quick to assist with a remedy if needed.
Avoid Walmart's "Market Place", and avoid pcRush.
This report was posted on Ripoff Report on 01/26/2016 10:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pcrush/internet/pcrush-poor-customer-service-no-responsibility-for-products-sold-internet-1282635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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