• Report: #1119917
Complaint Review:


  • Submitted: Fri, January 31, 2014
  • Updated: Fri, January 31, 2014

  • Reported By: Matt — Alameda California
8306 Mills Drive Suite 124 Miami, Florida USA

PDCollection PD Collection They accepted my return, then refused to send replacement or refund and stopped answering messages. Miami Florida

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PDCollection shipped me a jacket that was very small.  I contacted them to see if I could get an exchange - and they were happy to help, claiming a commitment to excellent service.  I let them upsell me another $70 plus shipping to build a new jacket to my custom measurements, plus consideration for expedited processing. I returned my jacket, paid the additional money, and waited.

Weeks passed and nothing was sent.  When pressed, they (Phil, Felipe Pimentel) would offer vague excuses and no guarantee of if/when the jacket would arrive from the factory or be sent to me.  Eventually I realized I was being scammed and demanded a refund.  That was when they started to ignore me completely.  They kept the jacket, kept my money, and wrote me off.

This report was posted on Ripoff Report on 01/31/2014 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pdcollection/miami-florida-33183/pdcollection-pd-collection-they-accepted-my-return-then-refused-to-send-replacement-or-r-1119917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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