• Report: #560627
Complaint Review:

Peak Communications

  • Submitted: Wed, January 27, 2010
  • Updated: Wed, January 27, 2010

  • Reported By: syrtyr — santa monica California United States of America
Peak Communications
1442 E Lincoln Ave 479 Internet United States of America

Peak Communications Billed as U.S.B.I. They lied and hijacked my long distance and international calling plan Internet

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   Peak Communications in Orange California called me and said Verizon middle management authorized them to save me money on my long distance bill.  I called and canceled my account with them then rebundled my service with Verizon in November 2009.
   I got my bill this month and they had charged me anyway and screwed up my phone service billing with Verizon.  The international calling plan I had with Verizon was gone, my call waiting and voice mail were gone and my international calls were a total of $290.80.  When I had the Verizon representive call them and sit on the line with me they lied and said I didn't cancel.
   I rebundled with Verizon right after I canceled their service in November which is how I remembered the date that I canceled this service and Verizon did the same thing this time as last time. Get a third party verification that I have chosen them for my phone and internet soley. 
   Now they are threatening me with lawsuits for this outrages International calling bill, after I know I canceled their service 2 days after finding out they were not authorized by Verizon middle management.  I am refusing to pay them anything for this unauthorized billing of my phone bill.

This report was posted on Ripoff Report on 01/27/2010 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/reports/peak-communications/internet/peak-communications-billed-as-usbi-they-lied-and-hijacked-my-long-distance-and-interna-560627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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