Report: #962684

Complaint Review: Peak Communications

  • Submitted: Wed, October 31, 2012
  • Updated: Wed, October 31, 2012
  • Reported By: Benjamin — Long Beach California United States of America
  • Peak Communications

    United States of America

Peak Communications Says they are long distance for Verizon, but it is a scam! Internet

*Consumer Comment: I Knew it

Show customers why they should trust your business over your competitors...

Thank God for this website.  I was called by a very fast talking man that told me Peak Communications was taking over Verizon's long distance service, and was offering much lower rates because Verizon was trying to keep its customers.  All sounded good.  He told me about how I'm being changed all sorts of charges right now that would be eliminated when the switch was made.  It sounded more like a courtesy call than anything.  Then I got the since he was about to ask for something.  Next thing you know I am in one of those verification services confirming I am who I am and that I am agreeing to switch over my service.  I realize that this guy had just dooped me.  When I realized that he wasn't Verizon, I asked them to stop so I could confirm the charges he said I was paying were in fact true.  Then I asked if I called Verizon and asked them who Peak Communications was, what would they say.  Of course they said they would say everything he had said.  So I said, would you mind holding for 2 minutes while I call them on my cell to confirm this is all on the up and up and he said he would have to hang up and they would call back after Verizon sends them the email that its a go ahead.  That sounded shady, as he would have no problem staying on the phone with me for 10 minutes to sell me this, but wouldn't wait for 2 minutes for me to confirm what he was saying.  I told him no thanks and good bye.  I then called Verizon and they said they hadn't heard of Peak Communications and definitely don't ever change your service over without calling them first to confirm that changing it wouldn't affect my account adversly.  The thing is, I have a bundle, and according to the Verizon rep, switching my phone service over, which according to the bundle is all but free, it would cause my bundle to cancel and I would begin paying for the individual cost of my internet and cable.  On top of that, the $5.95 they charge is just base, then they charge $0.065 / minute of long distance, which in my plan, I pay no per minute charges, it is one time bundle price only, with unlimited.  So if my cell went down and I had to start using the land line, my charges would be astronomical!  

Don't Do It!!!  Stop, ask questions, and if your gut starts to smell a rat, listen to your gut.  Its always right!
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This report was posted on Ripoff Report on 10/31/2012 11:22 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

I Knew it

AUTHOR: Chuck D - (USA)

 I just received a similar call & I felt something wasn't right when the lady strated talking about charges per minute. I don't pay per minute with Verizon. So I told her to call me back on Monday. Lol, we'll see if she does.

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