Complaint Review: Peak Electrical l - Nationwide
- Peak Electrical l Nationwide USA
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- Category: Electrical Services
Peak Electrical l Bait and switch Oakley CA
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First and foremost, do not let these people in your house, at all. I simply needed a single outlet replaced and the extreme heat only exacerbated the problem, causing an entire wall of outlets and switches to not work, which affected some major appliances that I needed working. I called Peak b/c I saw the A+ rating/BBB cert on their website (which I now think is probably fraudulent), spoke to Dakota, who quoted me $75/hr but at a 2hr minimum. We set an appointment for later in the day (they were late and did not call me to say so). When they arrived, we started talking about the problem and they (both dad and son) started running around my house and taking things apart. Did I mention they haven't even given me an estimate of what the job would entail yet? After all of 40 minutes, John, the dad, says to me, "I don't know what you were told over the phone but it's going to be $225 + 5 more if paying with card, and he tried to play it like I was getting a discount! At this point I just wanted them out of my house. Yes, they fixed the problem, but tipping yourself an extra $50, a little egregious don't you think? Oh yeah, I already had a replacement outlet (parts) ready to go, so no trips (gas) to the hardware store, so how does that add up to 225 f*ing dollars?? Also, while Dakota, the son, who actually did the work, I kept seeing John kinda peeping around my house which made me extremely uncomfortable. I should have stopped the BS right there. I paid with a check, and they asked I make it out to the son. Hello??? Not the company??? Which means probably not recorded on their company books. So dishonest.... Let my experience serve you well in making your decision to use these guys (or not).
This report was posted on Ripoff Report on 06/26/2017 12:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/peak-electrical-l/nationwide/peak-electrical-l-bait-and-switch-oakley-ca-1381272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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