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Report: #1313122

Complaint Review: Peak Internet - Corvallis Oregon

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  • Reported By: jt.pete — Philomath Oregon USA
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  • Peak Internet Corvallis, Oregon USA

Peak Internet Peak internet is consistently throttling my service during peak and non-peak hours Corvallis Oregon

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I have had Peak internet bundled with my phone for about 5 years. A couple of months ago we decided to double our speed to 6 MBPS so we could enjoy streaming TV. The problem is that we never come close to the advertised speeds of 6 MBPS and half of the time and every night for 2-3 hrs beginning 6 pm, we can only get 1-3 MBPS and cannot stream. We also occasionally lose service during peak hours. When I contact them, they send me to tech support and the latter resets my router.  I know IT. It is not the router!!  They are the only company available in my area, so I'm stuck with them. I now keep a regular log of speeds using the speedtest.net app and would be happy to share with anyone who initiates a class action lawsuit. Avoid this company if you can.

Jim, Philomath OR

This report was posted on Ripoff Report on 06/23/2016 01:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/peak-internet/corvallis-oregon/peak-internet-peak-internet-is-consistently-throttling-my-service-during-peak-and-non-pea-1313122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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