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Report: #1335041

Complaint Review: Pearl River Transmission - Pearl River New York

  • Submitted:
  • Updated:
  • Reported By: William — Nanuet New York USA
  • Author Confirmed What's this?
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  • Pearl River Transmission 40 W. Washington ave Pearl River, New York USA

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On September 8, 2016 I brought my car to AAMCO Transmission D/B/A Pearl River Transmission because I was having trouble shifting. I receive a phone call from the owner Chris telling me that he received two error codes and needed to do a Multipoint inspection.

When I asked how much, he said no charge. Not at any time did I authorize him taking apart my transmission. Several days later I get a phone call from Chris telling me that I needed a transmission. I said no and that I would be down to get the car. His response was " Oh I thought you knew I was taking apart the transmission". You didn't need to take apart the transmisson on a car that was nineteen years old with high mileage to figure out that the car needed a transmission.

A first year student at BOCES could have told me that I needed a transmission. I'm then told that it would cost the same for a transmission as it would to put the transmission back together. Being caught between a rock and a hard place I agreed to have a transmission installed. I later find out that it was used, not rebuilt.

This is a dishonset, despicable repair shop. At the present time this business is under investigation by two New York State agencys and the Better Business Bureau.

I did file a complaint with AAMCO corporate headquarters. They weren't too concerned.   

This report was posted on Ripoff Report on 10/25/2016 04:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pearl-river-transmission/pearl-river-new-york-10965/pearl-river-transmission-aamco-transmission-performed-unauthorized-repairs-pearl-river-ne-1335041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
0Consumer
0Employee/Owner

#3 Author of original report

The shop is under new and better management

AUTHOR: - ()

POSTED: Thursday, August 17, 2017

Chris the old owner of Pearl River Transmission sold the shop. 

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#2 Author of original report

I spoke too soon

AUTHOR: - ()

POSTED: Friday, February 17, 2017

I did state that the matter was resolved. I spoke too soon. On February 3, 2017, I received an e mail informing me that I missed a payment. Now the company that proved me the money to repair the transmission wants $ 803.00 for a leased transmission. I never leased a transmission

Do not ever use this repair shop.

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#1 Author of original report

The matter was resolved

AUTHOR: - ()

POSTED: Thursday, January 26, 2017

The issues and the problems I had with this repair shop have been resolved to my satisfaction

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