• Report: #1335041
Complaint Review:

Pearl River Transmission

  • Submitted: Tue, October 25, 2016
  • Updated: Tue, October 25, 2016

  • Reported By: William — Nanuet New York USA
Pearl River Transmission
40 W. Washington ave Pearl River, New York USA

Pearl River Transmission AAMCO Transmission Performed Unauthorized Repairs Pearl River New York

*Author of original report: The shop is under new and better management

*Author of original report: I spoke too soon

*Author of original report: The matter was resolved

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On September 8, 2016 I brought my car to AAMCO Transmission D/B/A Pearl River Transmission because I was having trouble shifting. I receive a phone call from the owner Chris telling me that he received two error codes and needed to do a Multipoint inspection.

When I asked how much, he said no charge. Not at any time did I authorize him taking apart my transmission. Several days later I get a phone call from Chris telling me that I needed a transmission. I said no and that I would be down to get the car. His response was " Oh I thought you knew I was taking apart the transmission". You didn't need to take apart the transmisson on a car that was nineteen years old with high mileage to figure out that the car needed a transmission.

A first year student at BOCES could have told me that I needed a transmission. I'm then told that it would cost the same for a transmission as it would to put the transmission back together. Being caught between a rock and a hard place I agreed to have a transmission installed. I later find out that it was used, not rebuilt.

This is a dishonset, despicable repair shop. At the present time this business is under investigation by two New York State agencys and the Better Business Bureau.

I did file a complaint with AAMCO corporate headquarters. They weren't too concerned.   


This report was posted on Ripoff Report on 10/25/2016 04:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pearl-river-transmission/pearl-river-new-york-10965/pearl-river-transmission-aamco-transmission-performed-unauthorized-repairs-pearl-river-ne-1335041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

The shop is under new and better management

AUTHOR: - ()

Chris the old owner of Pearl River Transmission sold the shop. 

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#2 Author of original report

I spoke too soon

AUTHOR: - ()

I did state that the matter was resolved. I spoke too soon. On February 3, 2017, I received an e mail informing me that I missed a payment. Now the company that proved me the money to repair the transmission wants $ 803.00 for a leased transmission. I never leased a transmission

Do not ever use this repair shop.

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#3 Author of original report

The matter was resolved

AUTHOR: - ()

The issues and the problems I had with this repair shop have been resolved to my satisfaction

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