People, be aware of this company. They promise you the world but deliver bad product. I had a perfectly looking roof before the hailstorm hit Carrollton, TX. After skilled and very persuasive sale person, I hired Pearson Roofing to change the roof. One month after the repairs, my roof looks like an ocean, there are sections of the roof that go in waves. It looks HORRIBLE. After contacting Pearson Roofing, the co-owner is telling me that my roof looked the same before repairs and that I have a decking problem. He was telling me about the decking problem despite of the fact that I provided several pictures of my roof before Pearson involvement which shows that my roof WAS IN PERFECT condition before their repairs; as such, there were never any decking issues. The co-owner had hang up on me after he realized that his "decking" excuse won't fly with me and that I have pictures to prove that. I have an open claim with BBB where the original deadline of 11/1/2011 for Pearson to contact BBB has been extended now to 11/10/2011. Pearson Roofing uses CHEAP product. There is one closed claim on BBB as of 8/18/2011 related to bad product quality. They used cheap felt which caused the roof to go in waves. But the worst part is that they are not willing to fix the problem. I hired an independent contractor who concluded that there are no decking issue and that they used cheap felt; however, since there are some sections and not the entire roof that has been affected, the problem CAN be fixed in 3-4 hours of work but Pearson Roofing is not willing to do so. They act completely unprofessional, don't care about the reputation of their company and don't care about their customers. They are chasing after new business and can care less about their prior work. They have lied to me, hang up on me and they will do the same to you if you ever have any problems. BE AWARE OF PEARSON ROOFING! I am filing a law suit against them for the misrepresentation of warranty.
About you? Ripoff Report
A business' first
line of defense on the Internet. If your business isClick here now..
willing to make a commitment to customer satisfaction
Does your business have a bad reputation?Corporate Advocacy Program™
Fix it the right way.
Set the record straight:Arbitration Program
SEO Reputation Management at its best!