Pearson VUE Pearson VUE take all my exam fee without taking exam Bloomington Minnesota

Let me tell you my all story.

I have more than 10 years of experience and gave many Microsoft exams in past, however, my last experience was remain unforgettable.

I went to one of the Houston, TX exam center located in 77029 with a big smile on my face and was prepared for exams.  I reached at location 15 minutes prior to the exam time and she allowed me to get in to the room. I sat in front of the computer and Disclaimer screen came to agree before starting the exam. I clicked on the Agree button but somehow it was not letting me proceed. I tried some more times and at last 5 minutes session got end and result came as ‘FAILED”. I already informed the co-ordinator about the issue why I was not able to give the exam, she said I am generating this report and they will contact you back.

I did not get any response back and I directly called Pearson VUE, I came to know that Co-Ordinator did not generate the report for that Incident and then I told all story to representative and they generate the incident report on behalf of me and told me that wait for some days our exam authority person will review the case and responding back to you.

I then wait and keep on touch with these guys, they took more than 15 days to review and came up with the below result

“We have completed a full exam review. The exam was administered properly with no errors nor loss in time. You are required to scroll all the way through the Microsoft Non-Disclosure Agreement and select agree within 5 minutes. From the information we received for the testing center, your exam was started correctly.

Unfortunately, as we were not able to find errors with the exam nor the testing center, we cannot approve compensation for your test.”

I was surpriced and tried to call them but they said sorry sir we cannot do on the authority response and that was the final response. I argued, just go and see in my back side camera where I was clicking but did not get response back. I think this is a creepy business tactics to steal people money.

Please always remember, if you are not able to click on the agree button immediately call your training coordinator, and forget if anything happened unfortunately Pearson VUE is not giving you money back. They just sat for Business and earning money from people by doing such nasty tactics