• Report: #801258
Complaint Review:

Pembroke Investments

  • Submitted: Wed, November 23, 2011
  • Updated: Fri, June 29, 2012

  • Reported By: Apartment Hunter — Edmonton Alberta Canada
Pembroke Investments
101-10025 115 ST NW Edmonton, Alberta United States of America
  • Phone: 780-488-5151
  • Web:
  • Category: Liars

Pembroke Investments York House Avoid this company at all costs! Edmonton, Alberta

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I would strongly suggest that everyone avoid this apartment building at 10030 114 ST NW in Edmonton, Alberta

This building is located on 114 ST NW between Jasper Ave and 100 Ave

The manager is Joan Bendekovics

Pembroke Investments 101-10025 115 ST NW Edmonton, Alberta Canada, T5K 1R3 Phone #1: 780-488-5151 Phone #2: 780-482-3345 Fax #: 780-488-4154

This building is run by a company called "Pembroke Investments" which you can find very little if anything about using Google which is very strange. Ussally you if this is being run by a big company you can Google their name and find out more information about them such as a head office or something, but not in the case.

There are many Pembroke Investments out there but they are not related to the one that is running the two buildings here in Edmonton.

Here are just a few of the issues with in this building.

The heat frequently goes out in the winter time at this building leaving the residents freezing. It goes well bellow 22 C in the units and you can be like that for days!

Getting the staff to do any kind of repair to the units is very difficult and you have to keep hounding the staff to actually get some one up here to do the repairs and even then sometimes repairs are not done.

Water is also quite frequently shut off in the building with absolutely no explination as to what is being done.

There have been many instances of break-ins to vechicles which are parked on the premises. Management has a camera on the one side of the building where Joan and J.R. and the other staff park but when management was asked to put cameras at other spots on the building to protect the residents vechicles as well they have refused to do so.

In the winter time the parking lot is not shoveled and people quite frequently get stuck in the Yorkhouse parking lot. The management refuses to remove the snow from their parking lot in the winter time.

The units are infested with bed bugs and Joan will tell people to keep their mouth shut about the infestation. She also will not tell people about this when they walk in to get an apartment here.


The basic management style of the staff here is if you don't like it then get the (((REDACTED FOUL LANGUAGE)))

out. The staff is absolutely rude towards residents here and have no people skills what so ever.

Joan will be nice to some one when they walk into her office and she is trying to rent them a unit here but after that you see a big change in how she treats you, the same goes with the other staff as well.

Here are some other websites about York House.


Over all Just avoid Yorkhouse! It isn't worth your time or trouble to move into that building you will just end up with a lot of problems.

Also beware that these people have two buildings one at 10030 114 ST NW (York House) and 10025 115 ST NW (Lancaster House)

This building is also infested with bed bugs as well http://bedbugregistry.com/location/AB/T5K/Edmonton/10025-115-St-Nw/

They are run by the same people so I would avoid both of these buildings.

This report was posted on Ripoff Report on 11/23/2011 01:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pembroke-investments/edmonton-alberta-t5k1r3/pembroke-investments-york-house-avoid-this-company-at-all-costs-edmonton-alberta-801258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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