• Report: #350091
Complaint Review:


  • Submitted: Fri, July 11, 2008
  • Updated: Fri, July 11, 2008

  • Reported By:Edmond, Ok. Oklahoma
customercare@penbrookproductions.com Nationwide U.S.A.

Penbrookproductions.com Paid the original $ 175.00. Asked for a refund and received a confirmation 4/16/08, several e/mails later with no results. ??? California

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I was interested in finding something to keep me busy, received an e-mail on how easy it is to work rebates. Sent them the required $ 175.00 and received a very complicated set of how to's on the internet. Asked for a refund and they sent me an e-mail on May 16 that my refund had been processed and the money would be deposited in my account in 5-7 business days. This e-mail was by Angela Penbrook. Sent another e-mail and received an e-mail that they were sorry for the inconvenience, and I would receive a call from their customer service department manager within 24 to 48 hours. They also sent me a copy of a transaction history report #1036727 showing me that they had accomplished the refund procedures, this was also signed by Angela Penbrook. I have sent two more e-mails with no responce. Because of this I will never respond to an e-mailed anything.

Larry Cox
Edmond, Ok., Oklahoma

This report was posted on Ripoff Report on 07/11/2008 10:55 AM and is a permanent record located here: http://www.ripoffreport.com/reports/penbrookproductionscom/nationwide/penbrookproductionscom-paid-the-original-17500-asked-for-a-refund-and-received-a-conf-350091. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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