Complaint Review: Penn Warranty Company - Wilkes-Barre Pennsylvania
- Penn Warranty Company 1081 Hanover St Wilkes-Barre, Pennsylvania USA
- Phone: (800) 575-2749
- Web: dsd@pennwarrantycorp.com
- Category: Auto Repair Service
Penn Warranty Company Customer Service Supervisor Mandy Siglin 1-800-356-9441Claim Supervisor Jen Sullivan 1-800-356-9441 analogous to paying for the bandaid but not willing to treat the stab wound under it. Penn WArranty company is a sham. Acknowledge and willing to cover the defect that destroyed engine, but not willing to cover replace of destroyed engine. Wilkes-Barre Pennsylvania
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Car died all of a sudden without warning lights or error messages. Mechanic determined water pump weep hole defective caused a sudden coolant drain and simultaneous engine overheat all within minutes while highway driving. coasted off the highway with no power and smoking engine. Submitted claim to Penn Warranty Company, with response, that they acknowledge and will cover water pump ($300.00), but will not cover replace of engine ($5,200.00) detroyed by defective water pump. This is analogous to paying for a bandaid but not to set the broken bone. if you acknowledge the cause of the malfunction the consequencial effects of that defect should obviously be covered as well. This is all too often how teh public get sjilted after trying to do teh right and prudent thing by repeatedly paying for additional insurance , but cheated out of justified coverage. I'm devestated and at my wits end, overwhelmed by the injustice.
This report was posted on Ripoff Report on 08/11/2015 08:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/penn-warranty-company/wilkes-barre-pennsylvania-18706/penn-warranty-company-customer-service-supervisor-mandy-siglin-1-800-356-9441claim-superv-1247761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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