• Report: #1083307
Complaint Review:

Pennywise Power

  • Submitted: Tue, September 10, 2013
  • Updated: Tue, September 10, 2013

  • Reported By: Mark — Dallas Texas
Pennywise Power
PO Box 2229, Houston, TX 77252 Dallas, Texas USA

Pennywise Power Electricity rates more than doubled from month 1 to month 2 of service Houston Texas

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!


We switched electricity providers to Pennywise Power in July 2013.  We found them on www.powertochoose.org which is a website maintained by the Texas Utilities Commision to help consumers find the best rates for electricity.

We chose a "variable" rate plan.  We were told the rates would vary based on the price of natural gas, which made sense.  We had been on a variable plan with our old provider for a year, but rates never really changed much from month to month because natural gas prices have remained stable. We had paid an average of 6.8 cents per kw hour over the year we were with the old provider.

The first month's rate with Pennywise Power was 6.1 cents per kilowatt hour.  Everything was fine for the first month.

Then the second month's bill came due, and the rate had more than doubled to 12.5 cents per Kw hour!  So they doubled my rates from month one to month two with no advance notice whatsoever, during the highest usage season of the year.

I called Pennywise to complain.  They said my rate was "promotional" for the first month. This was not disclosed upon enrollment, as they told me the rate varied based on natural gas prices.  Natural gas prices had not changed from month one to month two.

I went to their website, and they are still offering the 6.1 cent variable rate plane to new customers, but they would not give me that rate. 12.5 cents per kw hour is highway robbery.  You can find 12 month fixed rates for 8 cents per kw hour.

So in summary, Pennywise Power is playing a bait and switch game with their customers.  Do not fall for their trap! I hope this company goes out of business very soon! You would truly be penny wise and pound foolish to sign up with these crooks!

This report was posted on Ripoff Report on 09/10/2013 11:06 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pennywise-power/dallas-texas-75252/pennywise-power-electricity-rates-more-than-doubled-from-month-1-to-month-2-of-service-h-1083307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Pennywise Power

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?